Privacy Policy
Revised: 2/14/2014
This Privacy Policy ("policy") is provided by WAV Consulting ("WAV Consulting", "we", "us", "our", the "Firm") to inform you of our procedures regarding the collection, use, and disclosure of personal information received through our website, www.wavconsulting.com ("Site") and any related services. A "user" of the site is anyone using the site, registered or unregistered, or someone corresponding with us using email or telephone.
This policy may be updated periodically and we advise you to consult it regularly for changes. Terms used in this policy have identical meanings to those defined in our Terms of Service, unless they are otherwise defined.
Information Collection and Use
Our goal in collecting your information is strictly for a means of contacting you with feedback or services that you request, and to provide you with high quality of service.
Personally Identifiable Information
We may ask you for personally identifiable information that can be used to contact or identify you. This personally identifiable information includes, but is not limited to, your name, your company name, your email address, your postal address, or your phone number ("Personal Information"). We may also request the username and password ("Account Information") of some of your online accounts if you request SEO or Online Advertising services.
If you use our Site to make payments, we will also collect personally identifiable information through secure third-parties such as PayPal, Google, Swipe, or Square. To increase your security we only use best-in-class financial service providers for such transactions and we encourage you to view their respective privacy policies.
We also collect other information (e.g. zip code, job history, education history, personal interests) indirectly when you send us your resume, cover letter, or another similar document ("General Information"). We may combine this General Information with your Personal Information or Account Information in order to provide you a better and more streamlined service experience.
When you register as a user on our site, or when you submit Personal Information, Account Information, or General Information, you are opting-in to receive emails and promotional material from us. You can opt-out of such communications at any time, free of charge, by emailing support@wavconsulting.com.
Our use of Personal Information
At times we may employ third-party companies or individuals to provide services to our Firm or our Site. Such services include, but are not limited to, site maintenance, database management, site analytics, payment processing, and fraud detection. These companies and individuals are may have access to your Personal Information, your Account Information, and your General Information, but are obligated to not use or disclose it for any other purpose.
While we always ensure that these third-party agents ("Agents") are strictly bound by confidentiality obligations, we are not responsible for, and shall not be held liable for any issues that may arise regarding the Privacy Policies of any of our agents, affiliates, or other third-parties. By using our Site you do hereby agree to indemnify the Firm and defend and hold harmless the Firm from any claims or damages that may arise from the actions of any of our agents, affiliates or other third-parties.
To maintain a flexible workforce and the highest level of service we may employ consultants under contract ("contractors") instead of direct employment. These contractors may have access to your Personal Information, your Account Information, or your General Information. All such contractors are under strict obligation through non-disclosure and confidentiality agreements to not use your information except for the direct purpose of providing our services to you.
We may at times use targeted advertising that requires Cookies, other technologies, and Personal Information. We may also advertise products or services we think might interest you through the Personal Information you provide us.
Information Sharing
When you submit your information to us it is collected, processed and maintained strictly by us or our Agents who are bound by confidentiality obligations.
We do not share your Personal Information, your Account Information, or your General Information with anyone except these third-party agents, or contractors.
Log Data
When you visit our Site the web servers record some of the information your browser sends ("Log Data"). This Log Data is not considered to be Personal Information but may be combined with your Personal Information for evaluation.
Cookies
We may on occasion use Cookies (a small data file that is transfered to your computer's hard disk drive for three reasons. One, we utilize Cookies to preserve your login ID and login password to streamline your subsequent visits to our site. Second, we utilize Cookies to enable certain features of our Site that provide you with a much better experience. Third, the targeted advertising we do through Google may require Cookies and as such we encourage you to review their Privacy Policy. You can always turn off Cookies through your browser, or contact us at support@wavconsulting.com for more information.
Protected Health Information
Your security and privacy are of utmost importance to us. However, we are not a HIPPA Business Associate, nor is our Site HIPPA-compliant, and it should not be used to store any protected health information ("PHI"). By using our Site you agree that you will not upload or store any documents containing PHI. Uploading or storing any document containing PHI is a direct violation of our Terms of Service.
Phishing
Identify theft and phishing are very concerning to us, and safeguarding your information is of top priority to us. We will not at any time request your credit card information, your login ID, login password, or national identification numbers in a non-secure or unsolicited email or telephone communication. We advise you to not respond to any such request. We further advise you to report any request for such information that claims to be from us.
Experience Feedback
We routinely collect feedback from clients and users regarding their experience with our Site and services. Any feedback collected through our Site, by email, or by telephone may be displayed publicly to help other users decide if our services are right for them.
Compliance
We cooperate with government and law enforcement officials in order to comply with the law. We will disclose any information about you to government and law officials that we deem necessary to respond to claims or legal process, to protect our own rights, to protect the safety of other persons, or to stop or prevent anything we feel may pose a risk of being unethical or illegal.
Deleting your Information
If you would like us to delete your information, please contact us at support@wavconsulting.com. We will make a reasonable attempt to honor your request. However, some of your Personal Information may remain in archives. Additionally, we may retain such information as is required by law or reasonable business purposes.
Links
Our Site contains links to other websites. If you click on one such link you will be directed to that third-party website. Our link to such a site is not an endorsement or a representation of affiliation with that third party. Additionally, our link is not an endorsement of the third-party privacy or security policies, or of their practices. As we have no control over third-party sites they may place their own Cookies on your computer or request Personal Information from you. We advise you to read their Privacy Policies.
Audience
Our Site is not directed to any person under the age of 18 years and we do not knowingly collect Personal Information from any person under the age of 13 years. If we become aware that any person less than 13 years of age has provided us with Personal Information we will make a reasonable attempt to delete all such information from our files and servers.
Contacting Us
If you have any questions or concerns about this policy, please contact us at support@wavconsulting.com.